Digitisation changes customer interactions  and gives consumers the opportunity to do business at any time. It is crucial that companies understand how to use new technologies for their benefit.

Michael Müller, Co-Founder at Acrea, wrote his thoughts on the subject in the February issue of of the magazine "Schweizer Personalvorsorge" SPV 02/18.

Note: The article is only available in German and French.

SPV 02/18 Software is eating the world